Return Policy

Thank you for choosing Starseedmakeup to make your purchase. Though we hope you are satisfied with the products you received, if for any reason you are unsatisfied with your purchase, you may take steps to return it for a refund or get a discount for the next order.*

Read below to see our full return policy and everything you need to do to contact the right service party for your needs. We want you to be satisfied with your shopping experience and will do everything outlined in the policy below to improve it.

Damaged Item Return & Wrong Item

Buyer needs to provide relevant pictures or video of the products within 7 days after received. After confirmation, we will refund the corresponding product payment, or the corresponding payment can be deducted in the next order.

*(Since overseas shipping fees may be expensive, we suggest refund or deduction of next order. Thank you for understanding.)

Other Return Conditions

Please be noted that for other external causes, such as damage while shipping, or parcel lost, are not acceptable as return reasons. The full amount of compensation from shipping companies will be refunded to you.

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